Thursday, September 9, 2010

It’s Time to Get Some Training!

As we near the release of our full suite of revised training courses, it seems like a good time to review the various training paths for WriteRAP users, both internal and external.

The first, and most important, step in setting up WriteRAP training is to identify some of the basic information about your training needs. You can do this by answering the following questions:

  • How many users—both authors and business unit team members—will need training?
  • Is this training for a particular project? If so, what is the project name? Is the project staged in WriteRAP already with at least one chapter uploaded?
  • What “tier” is the template?
  • Have the people who will be attending this customized course taken any WriteRAP training? If so, which courses?
  • Have the people who will be attending training been using WriteRAP?
  • Are the trainees Mac or PC users? A combination?
  • Will the trainees attending training be hands-on users of WriteRAP, or are they taking the customized course for more informational purposes?

    Once a list of training recipients is identified, the second step is to identify the skills needed for training. What does that mean? The courses being offered focus on specific skills-sets needed for working with WriteRAP. You can use the following list to determine what your project’s training needs are.

    The courses, and the skills they cover, look like this:

    Course: Getting Started
    * Login. Log out
    * Change/Recover Password
    Course: Document Management
    * Find Projects/Documents
    * Preview Documents
    * Download Documents
    * Upload Documents
    Course: Toolbar Basics
    * Open a WR Document and WriteRAP Toolbar
    * Apply/Remove Character Formatting
    * Apply/Remove Styles
    * Work with Basic Formatting
    Course: Boilerplates
    * Download/Open Boilerplates Library
    * Insert and Edit Boilerplates
    * Work with Common Boilerplates
    * Clean Up Styles
    Course: Basic Pagination
    * Reposition Boilerplates
    * Remove/Resize Boilerplates
    * Breaks (Convert section and Split/slash
    Course: Advanced Pagination
    * Direct to Print PDF
    * Inserting Images

    Once you have all of this information targeted, fill out a request for training by visiting the CMS Website here, and you will be contacted about setting up your training.

  • No comments:

    Post a Comment