To provide an ongoing maintenance and support of the WriteRAP server, we are setting up a consistent maintenance window. This will be at 00:00 AM (midnight) to 01:00 AM EST on Saturdays. The server may or may not be available at that time depending on the need for maintenance.
Please note that emergency maintenance notifications may not be possible because of their immediate nature. Non-emergency server downtime outside of the planned maintenance schedule will be communicated 10 days in advance of the downtime.
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MAINTENANCE WINDOW
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Saturday 00:00 AM to 01:00 AM EST (During Daylight Savings Time, this is 00:00 AM to 01:00 AM EDT)
If you have any questions about planned or emergency maintenance, please do not hesitate to contact your WriteRAP support team.
Wednesday, January 26, 2011
Monday, January 24, 2011
WriteRAP Downtime: 26 January 2011 10-11 EST
On Wednesday, 26 January 2011, the WriteRAP server will be down briefly from 10-11 EST to do some final tweaks to the hardware server cut over from the past weekend.
New Server
Over the weekend, the WriteRAP team switched from one set of hardware to another, newer hardware setup. The new hardware enables auto-switching from one server to another should the primary fail. Additionally, we implemented a large number of patches to the server and have eliminated the Download I/O error that occurred on large file sizes.
The new server address is the same as the old: http://writerap.pearson.com.
If you in the past, accessed WriteRAP using an IP address (http://165...), please switch your bookmarks and access point using http://writerap.pearson.com.
Thanks!
The new server address is the same as the old: http://writerap.pearson.com.
If you in the past, accessed WriteRAP using an IP address (http://165...), please switch your bookmarks and access point using http://writerap.pearson.com.
Thanks!
Friday, January 7, 2011
UPDATED: WriteRAP Downtime: 22 January 2011: Midnight to 10 AM EST
Saturday, January 22, 2011 - 12:00AM (Midnight) US EST to 10:00AM US EST
Please be advised that there will be a temporary interruption in WriteRAP services on Saturday, January 22, 2011 from 12:00AM EST (Midnight) to 10:00AM US EST so that maintenance can be performed on the system. This is a routine, planned maintenance event.
During the hours stated, regardless of means or method, local or remote, you will not be able to interact with your WriteRAP account. Any needed files can be download before 11:00 PM EST Friday January 21, 2011 and uploaded after 10:00 AM EST Saturday January 22, 2011. You are not required to upload and sign in local files during the outage.
No data or document statuses will be lost during or as a result of this maintenance exercise.
Please contact your local Help Desk organization with all questions.
Thank you,
WriteRAP Team
Please be advised that there will be a temporary interruption in WriteRAP services on Saturday, January 22, 2011 from 12:00AM EST (Midnight) to 10:00AM US EST so that maintenance can be performed on the system. This is a routine, planned maintenance event.
During the hours stated, regardless of means or method, local or remote, you will not be able to interact with your WriteRAP account. Any needed files can be download before 11:00 PM EST Friday January 21, 2011 and uploaded after 10:00 AM EST Saturday January 22, 2011. You are not required to upload and sign in local files during the outage.
No data or document statuses will be lost during or as a result of this maintenance exercise.
Please contact your local Help Desk organization with all questions.
Thank you,
WriteRAP Team
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